Vanquis have been fined by the Financial Conduct Authority (FCA) and are engaging in a compensation scheme worth hundreds of millions of pounds after admitting to selling an add-on product without informing customers of the true cost.
In fining the credit card firm £1.9m, the industry... Read more
Consumers received communications regarding injury claims, holiday sickness, pensions and Payment Protection Insurance (PPI) from a range of companies, primarily targeting those over the age of 65... Read more
Royal Bank of Scotland are facing investigations from the Financial Conduct Authority (FCA), the Treasury Select Committee and the police after multiple whistleblowers alleged that staff at the bank were trained in how to forge customer signatures.
Four different whistleblowers have said they were aware of... Read more
Lenders must ensure they are dealing with Payment Protection Insurance (PPI) complaints correctly ahead of the 2019 deadline or face action, the industry regulator has warned.
Consumers have less than two years left to complain about mis-sold PPI after the Financial Conduct Authority (FCA)... Read more
The top 20 banks in the world paid more than a quarter of a trillion pounds in misconduct charges over the last five years, according to new research.
This means that in the last decade the biggest financial lenders across the globe have lost a staggering £516bn to fines, charges and compensation.
... Read more