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High street banks fail to compensate thousands of fraud victims
10 July 2017

Thousands of customers who flagged fraudulent transactions to their bank were wrongly denied their money back, according to a new investigation.

Consumer group Which? looked into complaints sent to the Financial Ombudsman Service (FOS) between April 2015 and February 2017 after banks had refused to refund customers who... Read more

Plans to place a deadline on all Payment Protection Insurance (PPI) claims are being challenged at the High Court. All mis-selling complaints relating to PPI must be submitted by August 2019 after the Financial Conduct Authority (FCA) announced a claims deadline in March.
6 July 2017

Plans to place a deadline on all Payment Protection Insurance (PPI) claims are being challenged at the High Court.

All mis-selling complaints relating to PPI must be submitted by August 2019 after the Financial Conduct Authority (FCA) announced a claims deadline in... Read more

New proposals from the Financial Conduct Authority (FCA) suggest financial firms must do more to help UK consumers deal with credit card debt.
9 May 2017

New proposals from the Financial Conduct Authority (FCA) suggest financial firms must do more to help UK consumers deal with credit card debt.

Among the new ideas is encouragement to firms to reduce long-term debt after three years if customers cannot afford to repay quickly.

FCA estimates say that... Read more

Authorities in charge of current systems for preventing cyber attacks on Britain’s banks are ‘catastrophically inadequate’, according to the MP who chairs the Treasury Select Committee. Andrew Tyrie MP has written to the Chancellor of Exchequer Philip Hammond expressing strongly-worded concerns about the current processes for preventing attacks on UK financial services.
4 May 2017

Authorities in charge of current systems for preventing cyber attacks on Britain’s banks are ‘catastrophically inadequate’, according to the MP who chairs the Treasury Select Committee.

Andrew Tyrie MP has written to the Chancellor of Exchequer Philip Hammond expressing strongly-worded concerns... Read more

Loopholes and vulnerabilities in the anti-money laundering (AML) checks of UK financial firms will be closed by a new body being formed by the Government. The Office for Professional Body Anti-Money Laundering Supervision (OPBAS) will be a new department within the Financial Conduct Authority (FCA) and will look to standardise AML and other guidelines related to financial crime.
20 April 2017

Loopholes and vulnerabilities in the anti-money laundering (AML) checks of UK financial firms will be closed by a new body being formed by the Government.

The Office for Professional Body Anti-Money Laundering Supervision (OPBAS) will be a new department within the Financial Conduct Authority (FCA) and will... Read more

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