Thousands of customers who flagged fraudulent transactions to their bank were wrongly denied their money back, according to a new investigation.
Consumer group Which? looked into complaints sent to the Financial Ombudsman Service (FOS) between April 2015 and February 2017 after banks had refused to refund customers who... Read more
New proposals from the Financial Conduct Authority (FCA) suggest financial firms must do more to help UK consumers deal with credit card debt.
Among the new ideas is encouragement to firms to reduce long-term debt after three years if customers cannot afford to repay quickly.
FCA estimates say that... Read more
Authorities in charge of current systems for preventing cyber attacks on Britain’s banks are ‘catastrophically inadequate’, according to the MP who chairs the Treasury Select Committee.
Andrew Tyrie MP has written to the Chancellor of Exchequer Philip Hammond expressing strongly-worded concerns... Read more
Loopholes and vulnerabilities in the anti-money laundering (AML) checks of UK financial firms will be closed by a new body being formed by the Government.
The Office for Professional Body Anti-Money Laundering Supervision (OPBAS) will be a new department within the Financial Conduct Authority (FCA) and will... Read more