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Lloyds Bank former Chief Executive Eric Daniels has filed a legal claim in an attempt to reclaim bonus payments taken away from him at the height of the Payment Protection Insurance (PPI) mis-selling scandal. Daniels ‘played a central role’ in the run-up to Lloyds being bailed out by the taxpayer in the financial crisis of 2008 and oversaw the sale of PPI policies, which he maintained were mostly sold correctly.
14 September 2017

Lloyds Bank former Chief Executive Eric Daniels has filed a legal claim in an attempt to reclaim bonus payments taken away from him at the height of the Payment Protection Insurance (PPI) mis-selling scandal.

Daniels... Read more

Customers of the UK’s biggest banks will find it easier to compare and switch services thanks to a new ongoing report ordered by the Financial Conduct Authority (FCA). Starting next year any bank of a certain size will be obliged to provide information on certain performance categories, such as the time taken to set up a new account or response times to reports of a stolen card.
15 August 2017

Customers of the UK’s biggest banks will find it easier to compare and switch services thanks to a new ongoing report ordered by the Financial Conduct Authority (FCA).

Starting next year any bank of a certain size will be obliged to provide information on certain performance categories, such as the time taken to set up a new account or... Read more

Banks are underestimating the rise of consumer credit and risking another financial crisis, according to the Governor of the Bank of England. Mark Carney has warned that ‘undue weight’ is being placed on the recent performance of loans sold by the banks, and whilst total lending is not getting out of hand consumer credit is still growing at a rate of over 10% per year.
10 August 2017

Banks are underestimating the rise of consumer credit and risking another financial crisis, according to the Governor of the Bank of England.

Mark Carney has warned that ‘undue weight’ is being placed on the recent performance of loans sold by the banks, and whilst total lending is not getting out of hand... Read more

UK banks and building societies still have more work to do to regain the trust of their customers, according to latest research which rates the industry’s reputation as ‘average’. Findings from the Reputation Institute show that in the eyes of the public Britain’s high street banks are still recovering from the damage done by the 2008 financial crisis and subsequent scandals.
25 July 2017

UK banks and building societies still have more work to do to regain the trust of their customers, according to latest research which rates the industry’s reputation as ‘average’.

Findings from the Reputation Institute show that in the eyes of the public Britain’s high street banks are still recovering... Read more

High street banks fail to compensate thousands of fraud victims
10 July 2017

Thousands of customers who flagged fraudulent transactions to their bank were wrongly denied their money back, according to a new investigation.

Consumer group Which? looked into complaints sent to the Financial Ombudsman Service (FOS) between April 2015 and February 2017 after banks had refused to refund customers who... Read more

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