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Websites and phone lines at the UK’s major banks crashed under the weight of huge demand on the final day of the PPI deadline.
Major lenders such as Santander, NatWest, Barclays and RBS all experienced technical difficulties and long waits on the day that the door to new PPI complaints closed... Read more

Consumers who complained they were mis-sold PPI by firms no longer trading received £6m in compensation during the 2017/18 period, according to the latest annual report from the Financial Services Compensation Scheme (FSCS).

As the cost of the Payment Protection Insurance (PPI) mis-selling scandal continues to run on for UK financial firms, two companies are now turning on each other in the pursuit of compensation.
Insurance and healthcare provider Axa are claiming that Genworth, a protection and mortgage firm, owes them more than £30m in legacy... Read more

Almost 950 local branches of the UK’s top four banks were either closed or had closures announced in 2017, leaving some local and rural communities with both economic and social difficulties.
There are less than half the... Read more

Australia’s top four banks are facing twelve months of intense scrutiny after a royal commission was announced to investigate misconduct in the sector.
Prime Minister Malcolm Turnbull, a former investment banker, confirmed the news following heavy public and political pressure.
Commonwealth Bank, NAB, ANZ and Westpac, the four biggest... Read more