In our recent blog post we told you about £9bn set aside for PPI compensation at risk of going unclaimed, unless more people check their finances before... Read more
With a deadline already set for August 2019, the PPI claims industry is already going through perhaps the biggest period of change it has ever seen.
From this month though another major change will affect all consumers who use a claims management company to complain to their lender about mis-sold PPI... Read more
Q: I’ve started working with you so you can handle claims on my behalf, but the lender has contacted me directly. What should I do next?
When you begin working with us here at The Fair Trade Practice you will sign a Letter of Authority (LOA) for each complaint we submit, enabling us to contact the lender and act on your behalf.
This documentation tells your lender that you have given consent for a third party to... Read more
This time last year we gave you the latest information on the legal case known as Plevin and what it could mean for Payment Protection Insurance (PPI) claims.
Susan Plevin was a retired college lecturer who took her mis-sold PPI complaint all the way to the Supreme Court, where it was... Read more
Q: I’ve received a Letter of Authority for my sole claim, but my partner’s name is listed as ‘Applicant 2’. The account was not in joint names so why is this?
A: For claims that only relate to your own accounts you will still find the name of your partner on your Letter of Authority (LOA). This is purely the way the paperwork is generated, your partner does not need to sign the form and it has no bearing on your own... Read more