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Many would have hoped that the end of the UK’s worst ever consumer scandal, mis-sold PPI, would have meant the end of financial malpractice hitting the headlines.
But despite decades of crises and scandals across the sector, financial institutions still find... Read more
Barclaycard have written to some of their customers apologising for overcharging them and issuing refunds worth hundreds of pounds.
The lender had conducted a historic review into customer accounts and found that some were ‘adversely affected’ by ‘default fees’.
Default fees are typically charged when someone falls behind on their payments for a credit product – most commonly a credit card.
As well as the amount of these... Read more
If recent headlines are anything to go by, the current financial landscape for UK consumers is a bleak picture of costly scandals, regulatory fines and mass complaints.
The Financial Conduct Authority’s claims deadline on mis-sold PPI back in August 2019 was supposed to draw a line under the... Read more
There are not many public figures today whose reputation remains untarnished, no less their word taken as gospel by millions.
But Martin Steven Lewis, or the Money Saving Expert as you probably know him, has spent the last 16 years garnering that kind of trust from people up and down the country when it comes to their personal financial matters.
Leading consumer rights campaigns, saving millions money on their day-to-day costs... Read more
In a climate where trust is currently at a premium, it’s no wonder a recommendation from someone you know can prove so powerful.
Sources of information such as government and the media have never been under more scrutiny, as politicians and journalists are amongst the least trusted professions in the UK.
... Read more
