Royal Bank of Scotland is one of three major UK lenders to have failed the Bank of England’s most recent stress test and must find another £2bn to make it more resilient.
Barclays and Standard Chartered were the other two firms to fall short on the regular measure, implemented by the Bank of England following the... Read more
Major UK banks are still setting aside billions of pounds to compensate customers for mis-sold Payment Protection Insurance (PPI).
Lloyds and Barclays were amongst those to announce further provisions in their third quarter results last month, further denouncing expectations that the mis-selling saga was... Read more
More than 40,000 new complaints relating to the mis-sale of Payment Protection Insurance (PPI) were submitted to the Financial Ombudsman Service (FOS) in the second quarter of 2016.
More than 100,000 enquiries relating to PPI have now been received since April this year, with the majority of cases being upheld in... Read more
A review into Packaged Bank Accounts (PBAs) by the Financial Conduct Authority (FCA) has found banks still have ‘more to do’ to ensure customers are being treated fairly and complaints are being handled correctly.
In the report the industry watchdog says that in some cases firms were at risk of ‘failing’ to meet the requirements set out three... Read more