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As we re-enter lockdown we want to reassure you that our team will remain on hand to help progress your claims.

While PPI maybe over, if you are looking for help investigating your finances for other mis-sold products, as an experienced claims management company we can guide you through each step of the process.

Please note, you do have the right to pursue a case for free yourself directly with the financial institutions and there is an adjudication scheme provided by the Financial Ombudsman Service if you are not happy with the response.

Over 91%* of our new customers are recommended!

Scroll down to find out why

*As at December 2019

Trustpilot

What We Do

 

If you are looking for help investigating your finances for mis-sold products, as an experienced claims management company we will guide you through each step of the process from initial investigation to logging the final complaint with the lender. 

 


We investigate


We keep you informed


You receive your refund

 

David from Bristol found our help invaluable...

It wasn’t until I spoke to the Fairtrade Practice that I fully understood how much I had been paying for my Packaged Bank Account (PBA). The help they provided me recovering what I had paid was invaluable… I particularly liked their gentle approach (unlike most other Claims Management Companies, customer acquisition is purely by referral) and their online claim tracking system. I’m looking forward to spending the money I’ve reclaimed on a long overdue holiday.

 

PPI

PPI may have been added to your credit without your knowledge or might not have been suitable

When might PPI have been added?

Car Finance
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Gill Harrison
Very good service indeed, I got back £1,164 which has helped towards a new car.
Credit cards & store cards
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Miss S Selby
With nothing to lose I decided to get in touch with TFTP and low and behold Barclays had added PPI to my credit card. Barclays have now been told that they have to reimburse me and I'm just waiting for their offer.
Loans
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Mr C Turner
Received just under £300 for a two year £1,000 loan. Excellent service, well updated, very easy process.
Mortgages
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Mr G Curtis
I had PPI attached to my mortgage so The Fair Trade Practice looked into it for me and managed to gain me a refund in a short matter of time.
Overdrafts
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Andrew Small
I have used The Fair Trade Practice and they have got me £11,000 in compensation that I never thought I was entitled to.

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About us

The Fair Trade Practice - The Claims Specialist with a difference

We have experienced success and growth due to our high level of transparency, experience and ethical approach in helping our clients check their finances. 

We are proud that our business model is led by recommendations from our satisfied clients who recommend as we are:

  • Trusted
  • Ethical
  • Successful
  • Recommended

We have a UK based Customer Services team who are here to help guide our clients through the process and deal with any questions.

 

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Client Feedback

Don't just take our word for it, see what our clients have to say. Read more

  • Mrs Z Simmons' life has changed due to her PPI check...
    We got back nearly £8,000 over all and it changed our lives. We are now in a position where we can move and not have debt!
    Ms Smith was successful and has referred her friends...
    Thank you so much. Who knew you could claim on Packaged Accounts that you were mis-sold. Got a nice lump sum back. I've also recommended five friends and got £150 worth of vouchers. Win, win!!
  • Mr Elkins was glad to be recommended...
    I was first recommended to this company by my wife. Initially I thought it was a waste of time, just another chore. I was so glad I carried on and let them look into it. They have been so helpful, kept me updated and never cold called or hassled me. It so happens they managed to refund nearly £500.00 I never knew I had outstanding. Very pleased with the service and the results.
    Ms Excell's success will help fulfill her dreams...
    Thank you for your efforts with getting a refund on my Packaged Bank Account. I will be happy to recommend my friend to The Fair Trade Practice. I was extremely pleased with the results. It means I am closer to fulfilling one of my bucket list dreams - an extended trip to South America - more easily.
  • Mr D Johnson was so impressed he recommended his family...
    After The Fair Trade Practice took up my claim I received £3,497.98 and they did all the paperwork for me. I was so impressed that I have recommended three of my family already, it could not be easier.
    Mrs V Newman was amazed when she checked for PPI...
    After a simple phone call all the paperwork was sent out to me just requiring a signature. Within 3 months a cheque for £9,000 lands on my doorstep… AMAZING! The whole process was so simple.
  • Jessica Hope successfully checked her credit card...
    I had a credit card with Capital One, I was aware that I had PPI on this account and wrote to Capital One complaining about the mis-selling of PPI. In reply to my complaint letter, Capital One advised that they would not refund me and only cancelled my PPI. I then signed up to TFTP to make a complaint on my behalf. 8 weeks later I received an offer.

Frequently asked questions

  • Can I still make a PPI complaint now the deadline has passed?

    Unfortunately, the standard claims process is no longer available to you directly or through a claims management company. You can put a claim in via the small claims court but, as always, there is no guarantee you’ll win the case and you’d need to make sure you're comfortable supporting the argument yourself. Alternatively, you could hire a solicitor on a no-win, no-fee basis to do it for you.

  • What is PBA?

    PBA stands for Packaged Bank Account. This is a current account that offers perks such as travel insurance, breakdown cover or a free overdraft in exchange for a monthly fee.

  • How can I keep updated on my claims?

    We will keep you updated throughout the process via phone, text and monthly status update emails depending upon your communication preferences.

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The Fair Trade Practice
3 Whittle Avenue
Fareham
PO15 5SH

T 01489 660300

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The Protection Specialist Limited trading as The Fair Trade Practice – Claims Specialist, authorised and regulated by the Financial Conduct Authority. Authorisation number FRN831254. Company registration number 06969129. Registered office 3 Whittle Avenue, Fareham, PO15 5SH. We record all telephone calls for training and monitoring purposes.

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