As we re-enter lockdown we want to reassure you that our team will remain on hand to help progress your claims.
While PPI maybe over, if you are looking for help investigating your finances for other mis-sold products, as an experienced claims management company we can guide you through each step of the process.
Please note, you do have the right to pursue a case for free yourself directly with the financial institutions and there is an adjudication scheme provided by the Financial Ombudsman Service if you are not happy with the response.
*As at December 2019
David from Bristol found our help invaluable...
It wasn’t until I spoke to the Fairtrade Practice that I fully understood how much I had been paying for my Packaged Bank Account (PBA). The help they provided me recovering what I had paid was invaluable… I particularly liked their gentle approach (unlike most other Claims Management Companies, customer acquisition is purely by referral) and their online claim tracking system. I’m looking forward to spending the money I’ve reclaimed on a long overdue holiday.
PPI may have been added to your credit without your knowledge or might not have been suitable
We have experienced success and growth due to our high level of transparency, experience and ethical approach in helping our clients check their finances.
We are proud that our business model is led by recommendations from our satisfied clients who recommend as we are:
We have a UK based Customer Services team who are here to help guide our clients through the process and deal with any questions.
Don't just take our word for it, see what our clients have to say. Read more
Unfortunately, the standard claims process is no longer available to you directly or through a claims management company. You can put a claim in via the small claims court but, as always, there is no guarantee you’ll win the case and you’d need to make sure you're comfortable supporting the argument yourself. Alternatively, you could hire a solicitor on a no-win, no-fee basis to do it for you.
PBA stands for Packaged Bank Account. This is a current account that offers perks such as travel insurance, breakdown cover or a free overdraft in exchange for a monthly fee.
We will keep you updated throughout the process via phone, text and monthly status update e-mails depending upon your communication preferences. Customers can also register for our online personal claims management tool Update+ which provides you with 24/7 access to your claims.