Frequently Asked Questions

Will the bank withdraw my overdraft or reduce my credit limit?

No - the rules surrounding the reclaiming of PPI protect you as the consumer.

Answer:

All banks and building societies reserve the right to review your credit facility at any time for any reason. To alter your credit facility after a Payment Protection Insurance claim and for only that reason would not only be unethical, but it does not make business sense for the banks. If they’ve just “lost” money by refunding you the insurance premiums they owe you together with interest, it is likely that they will want to build a stronger relationship with you so that they profit in the long term. We get over 90% of our customers through referrals from family and friends of people whom we’ve helped claim compensation, and we know they would not recommend us to their family and friends if the process damaged their relationship with their bank.

Other questions

If there are no upfront fees, how does the The Fair Trade Practice get paid? What's in it for you?

Why do we need to 'act fast'?

What will happen to my claim if regulation in this area changes?

What additional information do you want from me?

What if I cannot remember the answer to any of your questions?

Why do you need all of the details of all of my loans?

Will claiming back PPI affect my relationship with my bank?

Will the bank withdraw my overdraft or reduce my credit limit?

Why can’t I claim the money back myself?

What do I have to pay you if the claim is unsuccessful?

If I’ve had late payments or arrears in the past on my credit card or loan, can I still claim?

I don’t want any confrontation…

Will claiming harm my credit rating?

How much paperwork is there going to be? I am not sure it’s worth the hassle…

I’m not sure if I had PPI with my loan or credit card?

What is a Data Subject Access Request (DSAR)?

Why do you need a DSAR from my lender(s)?

The Fair Trade Practice,
Building 2, Furze Court,
114 Wickham Road,
Fareham, PO16 7SH
Tel: 0800 8818562

The Protection Specialist Limited trading as The Fair Trade Practice - Claims Specialist regulated by the Claims Management Regulator in respect of regulated claims management activities. Authorisation number CRM23387. Its registration is recorded on the Claims Regulation website www.claimsregulation.gov.uk Registered in England and Wales. Registered number 06969129. Registered office 2 Furze Court, 114 Wickham Road, Fareham, Hampshire PO16 7SH.

We may monitor and record telephone calls to help us provide a higher level of service.

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