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Lenders must ensure they are dealing with Payment Protection Insurance (PPI) complaints correctly ahead of the 2019 deadline or face action, the industry regulator has warned.
Consumers have less than two years left to complain about mis-sold PPI after the Financial Conduct Authority (FCA)... Read more
Complaints to the Financial Ombudsman Service (FOS) regarding Payment Protection Insurance (PPI) increased by over ten thousand cases in the first half of 2017, according to latest figures.
PPI continues to dominate the Ombudsman’s workload, making up over half of all new complaints received, which across all... Read more
The top 20 banks in the world paid more than a quarter of a trillion pounds in misconduct charges over the last five years, according to new research.
This means that in the last decade the biggest financial lenders across the globe have lost a staggering £516bn to fines, charges and compensation.
... Read more