The Latest from our blog

A potentially ‘enormous’ number of UK consumers are still yet to claim for mis-sold Payment Protection Insurance (PPI) according to the Chief Executive of the Financial Ombudsman Service (FOS). Caroline Wayman, who is also Chief Ombudsman at the FOS, says PPI complaints are still at a ‘significant number’ and questioned why so many cases reaching them are being upheld in favour of the customer.
21 March 2017

A potentially ‘enormous’ number of UK consumers are still yet to claim for mis-sold Payment Protection Insurance (PPI) according to the Chief Executive of the Financial Ombudsman Service (FOS).

Caroline Wayman, who is also Chief Ombudsman at the FOS, says PPI complaints are still at a ‘significant... Read more

Lloyds have ‘potentially harmed customers’ interests’ by committing a ‘serious’ Payment Protection Insurance (PPI) breach according to the Competition and Markets Authority (CMA). PPI rules dictate that customers should be sent annual statements that allow them to keep track of their premiums, but an error meant that hundreds of Lloyds customers have not been sent the statements over the past five years.
21 March 2017

Lloyds have ‘potentially harmed customers’ interests’ by committing a ‘serious’ Payment Protection Insurance (PPI) breach according to the Competition and Markets Authority (CMA).

PPI rules dictate that customers should be sent annual statements that allow them to keep track of their premiums, but an error meant that hundreds of Lloyds... Read more

More than 78,000 people complained to the Financial Ombudsman Service (FOS) about Payment Protection Insurance (PPI) in the second half of 2016. Latest figures from the FOS show that PPI still makes up the majority of their workload, and there was a warning from the head of the executive team that this number could grow even further.
15 March 2017

More than 78,000 people complained to the Financial Ombudsman Service (FOS) about Payment Protection Insurance (PPI) in the second half of 2016.

Latest figures from the FOS show that PPI still makes up the majority of their workload, and there was a warning from the head of the executive team that this number could... Read more

Public attention to the poor conduct of Britain’s banks has been diverted due to the Brexit referendum, according to a senior finance journalist. Larry Elliot, Economics Editor at The Guardian, says that the City of London has ‘played the post-referendum game masterfully’ and taken the opportunity to ‘find a way of getting themselves off the public’s naughty step’.
7 March 2017

Public attention to the poor conduct of Britain’s banks has been diverted due to the Brexit referendum, according to a senior finance journalist.

Larry Elliot, Economics Editor at The Guardian, says that the City of London has ‘played the post-referendum game masterfully’ and taken the opportunity to ‘find a way of getting... Read more

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